Shipping policy
SHIPPING POLICY
1. Order Processing
- Orders are processed within 1–2 business days of payment confirmation
- Orders placed on weekends or public holidays will be processed the next business day
- You will receive a confirmation email with tracking details once your order is dispatched
2. Shipping Timelines
| Destination | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & 3 Cities | 5–7 business days |
| Remote Areas | 7–10 business days |
Timelines are indicative and may vary due to courier delays, weather, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value
- Free shipping may be available on orders above a certain value — check the website for current offers
4. Order Tracking
Once shipped, you'll receive a tracking link via email/SMS. You can use this to monitor your delivery in real time.
5. Failed Deliveries
- If a delivery attempt fails due to incorrect address or unavailability, the courier will attempt redelivery
- Dryft Club is not responsible for delays or losses due to incorrect shipping information provided by the customer
6. Damaged in Transit
If your order arrives damaged, contact us at support@dryft.store within 48 hours of delivery with photos. We'll resolve it promptly.
7. International Shipping
We currently ship within India only. International shipping will be announced when available.
8. Contact
For shipping queries, reach us at dryftstudio.in@gmail.com