Refund policy
RETURN & REFUND POLICY
At Dryft Club, we stand behind the quality of every piece we create. Please read our return and refund policy carefully before making a purchase.
ELIGIBILITY FOR RETURNS
We only accept returns in the following cases:
- You received the wrong item (different from what you ordered)
- The item is damaged or defective upon delivery
CONDITIONS FOR RETURN
To be eligible, the item must be:
- Unused, unworn, and unwashed
- All original tags intact
- In its original packaging
Items NOT eligible for return:
- Sale or discounted items
- Items marked as final sale
- Customized or made-to-order pieces
- Items without original tags or packaging
HOW TO INITIATE A RETURN
Email us at dryftstudio.in@gmail.com within 48 hours of delivery with:
- Your order number
- Reason for return (wrong item / defective)
- Clear photos of the item received
We'll respond within 2–3 business days with return instructions.
REFUNDS
Once your return is received and inspected:
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to your original payment method
- Shipping charges are non-refundable
EXCHANGES
Exchanges are available subject to stock availability for wrong or defective items only. Email us at dryftstudio.in@gmail.com within 48 hours of delivery.
SHIPPING COSTS FOR RETURNS
Return shipping is covered by Dryft Club only if the item is defective or we sent the wrong product. In all other cases, return shipping is the customer's responsibility.
Dryft Club reserves the right to update this policy at any time.